What Mugshots.com Is
Mugshots.com aggregates booking photos and arrest data scraped from county records across the country, then optimizes each listing to rank prominently when your name is searched. Its operators have faced criminal prosecution in multiple states over the pay-for-removal business model — which tells you most of what you need to know about how the site has historically operated.
The Site’s Official Removal Process
Mugshots.com states it will remove or update records free of charge with supporting legal documents. The published process:
- 1Search the site for your record and note the record number.
- 2From the main page, open "Record Removals/Updates" and copy the email address that matches your request type.
- 3Email your request with the correct legal documents attached — dismissal, acquittal, expungement, or sealing paperwork.
- 4Wait up to 10 business days for processing.
Where It Goes Wrong
The documented process works best when your case ended favorably and your paperwork is exactly right. In practice, requests stall for predictable reasons: missing or mismatched documentation, records listed under name variants, multiple listings for one arrest, no response within the stated window — or a case outcome the site's policy doesn't cover at all.
If you're in Florida, none of that has to stop you. Under Statute § 901.43, a commercial mugshot publisher must remove your photo within 10 days of a proper statutory demand — regardless of your case outcome — or face penalties of up to $1,000 per day plus attorney's fees.
How I Get Mugshots.com Listings Removed
I locate every listing (including duplicates and misspellings), assemble the documentation the site's own policy requires, and submit demands that cite the applicable law — Florida's statute for Florida arrests, and DMCA, defamation, and deindexing angles where they apply. If the listing comes down but Google still shows it, I force the search refresh; see removing your mugshot from Google. And because aggregator content reappears, monitoring is included — republication after a statutory demand exposes the site to $5,000-per-day penalties.